Strategic planning
is one of the most important parts of selling you products in a very competitive
market. That being said Uniqlo uses a couples of strategic planning tactics to
make the customer chose their store over the other major retail companies.
One of the
strategic planning tactics that Uniqlo uses is Product Development. They use this
towards many of their products, when its summer they develop their Airism
products to be even more effect or to have more benefits. When its winter time
they develop their Heat tech product as well and now they have the Extra Warm
Heat tech which is said to be even warmer. But the product that they developed
the most would be the Ultra Light Down Jacket.This Jacket
is known for being super light and easy to carry because its compactable and
comes with its own little bag. Now Uniqlo designers and developer decided to
make the Ultra Light Down Jackets “Water Defenders”. These jackets are not water
proof but the do defend against the rain.
Another
tactic used would be the Market Penetration Tactic. Uniqlo offers free alterations
for bottoms such as jeans and dress pants. This is a service for our existing customer
as well as future ones. The alterations are free if the item price is over
19.99. The customers love this because not everyone is the same length and some
people have problems looking for petite in stores, so it is very helpful.
The use of
Portfolio Matrix is used in Uniqlo as well. They have the Stars in the company
which would the Ultra Light Down Jackets. These Jackets are what brings in the
most amount of profit and traffic. The Uniqlo stores are known internationally
so there would be customers that would travel to different countries and buy
the Ultra Light Down Jackets in those countries as well.
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